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Customer service executive

Basingstoke
Permanent
Customer service executive
£32,000 - £35,000 a year
Posted: 31 August
Offer description

Key Accounts Coordinator – Permanent | Hybrid | Full-Time | Monday to Friday | Basingstoke | £32K-£35K PA Join a Market Leader in Innovation and Excellence We’re working with a high-profile organisation based in Basingstoke, Hampshire, known for delivering advanced products and services across a global client base. As part of their continued growth, they are seeking a skilled Key Accounts Coordinator to support strategic client relationships and drive operational excellence. About the Role This is a critical role within a fast-paced, complex business environment. You’ll be responsible for overseeing the full sales order process for key national and international accounts, ensuring accuracy, efficiency, and outstanding client service. Key Responsibilities Manage end-to-end B2B sales orders for high-value clients Build and maintain strong relationships with key stakeholders across global accounts Collaborate with internal teams to ensure timely and accurate order fulfilment Navigate complex systems and processes to support client needs Identify opportunities to improve workflows and enhance client satisfaction Ideal Candidate Profile We’re looking for someone who thrives in large, matrixed organisations and has hands-on experience with ERP systems such as SAP, Oracle, or similar platforms. You’ll bring: Proven experience in a coordination or account support role within a complex business setting Strong understanding of sales order processing and client service delivery Excellent organisational and communication skills A proactive, detail-oriented approach to problem-solving Familiarity with SAP/Oracle or equivalent systems (highly desirable) What’s in It for You? This is a fantastic opportunity to join a respected and forward-thinking company where your expertise will be valued. You’ll benefit from: A competitive salary package Hybrid working model (Basingstoke office with flexibility) Supportive team culture and career development opportunities Monday to Friday working hours for work-life balance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4636944

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