About the role
In this role, you would be a member of the John Lewis Contract Soft Furnishings team which is responsible for the project management of customer orders, including planning, organisation and delivery of the contract businesses projects. The team takes collective responsibility for delivering a high quality end‑to‑end customer experience. The Project Controller has a fundamental role in managing projects from initial enquiry to installation sign‑off. You will continuously develop the accounts allocated to you and provide customers with an exceptional end‑to‑end service that they would expect from the John Lewis Partnership. You will provide customers with project plans and updates so projects can be monitored practically and financially, place orders for raw materials, finished goods and services required for each project, and ensure that purchasing controls are observed. You will also book and manage the employed and sub‑contracted fitting team to maximise efficiency.
* Starting Salary - £30,000
* Contract type - Permanent contract
* Working pattern - 38.75 hours per week, Monday to Friday core hours (07:45–16:45)
* Location - Herbert Parkinson
Key responsibilities
* Manage projects from quotation agreement to installation sign‑off
* Provide customers with an exceptional end‑to‑end service
* Deliver project plans and updates to customers
* Place orders for raw materials, finished goods and services required for each project
Essential skills/experience you’ll need
* Previous experience working in textiles, window coverings, home furnishings or an equivalent industry
* Highly numerate and literate, keen to learn about project management
* Good verbal and written communication skills with internal and external stakeholders
* Effective time management and organisation skills
* Attention to detail and accuracy
* Ability to work well in high pressure environments
Desirable skills/experience you may have
* Experience using systems ACE (quotation system) and Google Suite
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