We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Pontypridd area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
Starting salary up to £28,570 per annum.
Uncapped targeted monthly bonus of £650, with some employees overachieving this amount.
Various bonus schemes, such as an accelerating % of upsell, service plan sales at £15 each, a CSI name drop worth £5 each, and a quarterly CSI bonus.
Overtime is paid at an enhanced rate of time and a half.
22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service
Full manufacturer-accredited training is provided.
Staff discount scheme and family and friends benefits
Company pension scheme.
Fantastic long-term career prospects with a local business operating for over 60+ years
Monday to Friday only! Business opening hours are 7:00am to 6:00pm, with shifts to be completed between these timesRequirements:
A working experience within a Service Advisor role
The ability to upsell on service work and service plans
Customer Focused and an excellent communicator
Familiarity with using Motor Dealership Database SoftwareDuties of role:
Professionally communicate with customers about service and repair work required on their vehicle
Produce Job Cards on in-house computer systems
Update Customers and Vehicle Records
Prepare and complete Invoices
Advise Customer on estimated costs of repairs and timescales of work due to be completed
Other Ad-Hoc Duties as the role requiresFor your hard work, our client is offering a salary of up to £28750 with OTE of circa £36550.
To apply for this Service Advisor position, please forward your CV to Harry Woodcock quoting the job reference number or call our office for a chat about this position.
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