Role: Senior Cisco Catalyst SD‑WAN
Location: London, UK (Hybrid)
Type: Contract Position
Please find below JD:
Key Responsibilities
Act as technical authority for Cisco Catalyst SD‑WAN within the dedicated MES team.
Provide consultative input for Simple, medium, and complex WAN/LAN changes, Routing and design decisions (underlay/overlay, VRFs, segmentation,etc.) and risk assessment and impact analysis for proposed changes
Change, Governance & Operational Assurance: Contribute to technical governance forums with the Customer and internal stakeholders. Ensure strong housekeeping and hygiene across the estate, including Configuration drift detection and remediation, Template governance in vManage, Version, feature, and compatibility alignment
Help with best practice for security posture, firmware upgrade strategy etc.
Work with the CTL to support CAB processes with clear, senior-level technical narratives and risk statements.
Work with the CTL to design and maintain tailored dashboards in Cisco vManage aligned to customer operational and governance needs. Work with STP, CTL, Cisco and 3rd Line and others to enhance visibility, trend analysis, and proactive issue identification.
Maintain a strong end‑to‑end view across WAN, LAN, and Wi‑Fi, ensuring seamless handoff between domains.
Support 3rd Line teams on complex routing scenarios, inter‑domain dependencies (WAN->LAN and Security) and support for incidents and problems
Ensure artefacts reflect current live state, not just original deployment intent.
Comfortable engaging directly with customer technical and governance stakeholders.
Required Skills & Experience
Senior-level experience designing and operating Cisco Catalyst SD‑WAN. Strong understanding of routing protocols (BGP, OSPF), VRF‑based segmentation, AAR, QoS design and enforcement, Security services (Firewall, IDS/IPS, URL filtering) etc.
Proven experience operating as a technical authority, not just a delivery engineer.
Hands‑on experience with Cisco vManage dashboards and APIs.
Strong governance mindset, with experience in regulated or CNI environments.
Ability to mentor and guide 3rd Line engineers.
Desirable
Experience in Critical National Infrastructure or highly regulated environments.
Familiarity with ServiceNow or equivalent ITSM integration
Cisco certifications (e.g. CCNP/CCIE Enterprise), desirable but not mandatory.