Quality Inspection Team Leader
Willows Factory, Bridgwater
Quality / Permanent Full-Time / On-site
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brand's inception. In 2024, we proudly achieved B Corp Certification. Today, we are a global brand committed to improving our impact on people and the planet.
If you share these values, we invite you to join our team.
As a Team Leader, you will be a positive role model, engaging, coaching, and supporting your team to achieve targets. You will assist your Line Manager in achieving quality and performance standards by setting, implementing, and monitoring objectives. Alongside your primary role as a QC Inspector, you will support your Line Manager with people management within your team.
DUTIES & RESPONSIBILITIES:
1. Perform daily target checks.
2. Encourage your team to meet targets and suggest improvements.
3. Support your team through training and mentoring.
4. Handle employee queries and note-taking in confidential meetings.
5. Assist in monitoring health & safety compliance and report issues.
6. Communicate team performance to your Line Manager.
7. Suggest performance improvements and identify training needs.
8. Participate in stock takes and support workforce planning.
9. Ensure targets are met while adhering to company policies.
10. In your Line Manager's absence, conduct morning meetings, manage housekeeping, log absences, and communicate responsibilities with other Team Leaders.
INSPECTION ADDITIONAL DUTIES:
1. Promote quality standards and maintain KPI figures.
2. In the absence of Quality Supervisor, maintain output paperwork and basic figures.
COMPANY CULTURE & VALUES:
Embrace Mulberry values: honesty, dynamism, community spirit. Support an inclusive, respectful, and open-minded culture. Act as a brand ambassador.
SUSTAINABILITY:
As a B Corp, incorporate environmentally responsible practices, support climate and circularity strategies, and promote diversity and inclusion.
TEAMWORK:
Participate in weekly meetings, collaborate with stakeholders, and work towards shared goals.
REQUIRED SKILLS & KNOWLEDGE:
* Strong communication skills, both written and verbal.
* Energy, commitment, and focus on results.
* Problem-solving and attention to detail.
* Professional, confidential, and adaptable.
* Proficiency with Word, Excel, and email.
* Team-oriented and able to work under pressure.
BENEFITS:
* Product allowance
* Additional day off for your birthday
* Staff discount and exclusive sales
* Pension & Life Assurance
* Onsite gym (London office)
* Fresh fruit daily
* Training and development
* Two paid volunteering days per year
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