Who is HSBC Innovation Banking?
HSBC Innovation Banking is the power behind the UK's forward:thinkers, future:makers, and leap:takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start:ups, scale:ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.
Whether it's comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first:time founders to the funds that back them, and everything in between. Were proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.
Here's to never standing still. Come and join us
The team you'll work with:
This role is part of HSBC Innovation Banking UK's Card Product Management Team. As a Card Product Manager ('VP II') you will report to our Head of Payments, FX and Card Product Management, supporting the daily end to end management of Card products i.e. Debit, Corporate and Virtual Cards. There will also be scope to support both Payments and FX Products as part of the wider team.
The Cards Product Management team sits within HSBC Innovation Banking UKs Commercial Organisation. The Commercial Organisation includes the Innovation Markets Team, Treasury and Trade Solutions ("TTS") Team, Proposition, Pricing and Enablement ("PPE") Team, Marketing Team, Client Experience Team, Product Management Teams and Corporate Communications Team.
What you can expect to be doing:
Product Strategy and Performance
Develop and execute product vision, strategy, and multi:year roadmap for the commercial card portfolio, aligned with business objectives
Contribute to product strategy by proactively conducting market research, competitive analysis, and client feedback sessions to identify areas for improvement, assessing their impact and feasibility and prioritising initiatives based on data and alignment with wider business objectives
Anticipate evolving customer needs and emerging trends, leveraging strategic foresight to prepare for future challenges or opportunities proactively and drive product enhancements to maintain a competitive edge within the Innovation sector
Leverage MI to drive strategic decisions, while continuously identifying opportunities to enhance MI capabilities and develop new metrics or data points
Managing pricing and profitability through data analysis, representing the team at committees and forums
New Product Development
Lead product governance activities including new product approvals and manage new feature, product, and platform developments, owning the relationship with implementation and development teams to support new launches
Collaborate with the Commercial Banking Division and Global product teams to understand the available HSBC product set and new developments
Collaborate with Marketing, Sales and Client Relationship teams to develop compelling go:to:market strategies, sales enablement tools, and training
Product Maintenance
Mentor and guide junior members of the team, external stakeholders and own the relationship with operational and implementation teams, assisting with product related queries
Act as card product subject matter expert on work programs, risk forums and remediation projects
Responsible for product governance, supporting Product and Business Reviews and presenting product updates at relevant Committees
Support, oversee and sign:off card product content for client:facing sales/marketing collateral
Deliver training seminars to wider internal stakeholders where necessary
Risk and Regulation
Own the relationship with Risk, Credit, Finance and Treasury to mitigate risk ensuring that processes are running smoothly, and problem solve when issues occur
Manage the Product Risk and Contro