Stores Person
A global business involved in the sale and distribution of specialist coatings, has a need for a motivated individual to join their team, in their modern facility in Bicester.
The main administration centre for the UK and Irish business is in Bicester, with a team of people responsible for warehouse, logistics and sales administration functions.
Duties & Responsibilities
* Ensure customer orders are manufactured, picked, and dispatched efficiently.
* Support production, warehousing, and distribution functions to help maximise service levels and operational efficiency.
* Uphold the highest standards of quality in customer order production and delivery.
* Provide professional and courteous assistance to retail customers with their sales orders.
* Handle commercial and technical queries effectively to address customer needs and questions
* Address order queries effectively by collaborating with team leaders and customer service
* Coordinate with carriers for shipment efficiency (arrival times, consignment volumes, loading/unloading).
* Assist in managing stocks of pallets, scheduling waste removal, and ensuring smooth logistics.
Retail Customer Support
* Deliver exceptional in-store service to uphold the company's reputation for quality.
* Build strong relationships with customers to understand and fulfil their needs comprehensively.
* Build product knowledge to provide tailored recommendations.
* Assist customers in selecting the best products for their requirements, including mixing paint to their specifications.
* Ensure timely and accurate supply of customer orders.
Experience & Skills Required
* Good working knowledge of warehousing, stores and logistics operations
* Good customer service & operations tasks and processes
* Planning & Preparation - you must be self-motivated, conscientious and able to work to deadlines
* A broad knowledge of computer-based Sales Order Processing/Stock Control systems
* A polite manner and good telephone selling and support skills when dealing with Customers.
Desired
* Atlet/Counterbalance/Reach Forklift Licence
Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply immediately
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
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