Job Description
Do you have admin experience and are looking to move to into the public sector? Apply today to find out more!
About the role:
1. £14.06 per hour
2. 37.5 hours per week
3. Location: Lough House, Ards Hospital
4. Temporary up to 3 months with possible extension
5. Immediate start
What you'll be doing in this role:
6. Coordinate the processing for allocated caseloads and prepare and quality assure the formal written responses in line with legislative and regulatory timeframes.
7. Regularly communicate in a helpful, caring, respectful and professional manner both verbally and in writing with all levels of Trust staff, external agencies (including statutory and regulatory bodies) and members of the public.
8. Handle telephone calls and face to face contacts in relation to caseload in a helpful, respectful and professional manner.
9. Deal with all relevant correspondence (internal and external) in line with departmental policy / procedure and relevant legislation in an efficient, appropriate and effective manner.
10. Proactively ensure that sufficient documentation is completed, collated and retained to assist the Trust in the processing of caseloads in line with Departmental policy and procedure.
11. Ensure accurate recording of information both manually and electronically in line with Departmental procedures.
What you'll need for this role:
12. HNC/D (in relevant subject related to the post) or equivalent, and 1 year’s administrative experience at Band 3 (or equivalent). OR,
13. NVQ 3 (administration related) or equivalent, and 2 year’s administrative experience, at Band 3 (or equivalent). OR,
14. 4 GCSE’s (Grade A-C) or equivalent, one which must be English Language, and 3 years’ administrative experience at Band 3 (or equivalent).
15. Demonstrate experience of using computer systems and packages for: Word processing, Managing emails, Data input, Extracting information to provide reports
16. Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. (This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by The Organisation which will permit them to carry out the duties of the post)
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.