Key Responsibilities:
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* Building strong relationships with patients to ensure a comfortable and relaxed experience
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* Performing diagnostic eye scans, with full training provided
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* Confidently relaying patient information to the optometrist for a smooth patient journey
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* Maintaining accurate and up-to-date patient records
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* Arranging affordable finance options for each individual patient
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* Scheduling consultations and surgeries with our optometrists and surgeons
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Requirements:
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* A driven and passionate individual with a willingness to succeed
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* Excellent written and verbal communication skills
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* Strong negotiation skills to provide world-class customer service
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* Self-motivation to work with or without supervision
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* Strong organisational skills to manage daily tasks effectively
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* Commercial awareness to deliver exceptional results
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Benefits:
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* An industry-leading salary with excellent bonus potential
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* State-of-the-art, modern working environments
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* Generous annual leave entitlement
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* Free eye tests and discounted prescription eyewear
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* Ongoing training and development opportunities
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* Pension scheme to secure your future
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* Discounted services and products for employees
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About this Role:
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This is an exciting opportunity to join our team as a Patient Advisor. As a key member of our staff, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for all customers.
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You will be responsible for building strong relationships with patients, performing diagnostic eye scans, and maintaining accurate records. With a passion for delivering world-class customer service, you will negotiate finance options and schedule consultations and surgeries.
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We are looking for a driven and passionate individual with excellent communication skills and strong negotiation abilities. If you have a willingness to succeed and are self-motivated, with strong organisational skills and commercial awareness, we encourage you to apply for this rewarding role.