Why Join Us
At Arcus FM we put people at the heart of everything we do. Our People Team is integral to building an inclusive, supportive, and high-performing culture – and we're growing! We're now on the lookout for a People Services Specialist to join our dynamic team in Upminster.
If you’re passionate about HR, love getting the details right, and thrive in a fast-paced, people-focused environment, this is your opportunity to make a real impact.
What You'll Be Doing
The Role:
As a People Services Specialist, you’ll be the first point of contact for day-to-day HR queries from employees and managers, delivering a customer-first service across all areas of the employee lifecycle.
From onboarding to leavers, from payroll support to policy compliance – you’ll help keep everything running smoothly and compliantly.
This is a hands-on and varied role, ideal for someone who’s already working in HR administration and wants to take the next step in their career.
You’ll also play a mentoring role for our People Services Coordinator and support on key projects and process improvements across the team.
What you'll be doing:
1. Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers)
2. Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person
3. Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met
4. Support payroll by ensuring accurate data processing and responding to payroll-related queries
5. Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications
6. Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation
7. Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance
8. Act as a subject matter expert on Right to Work checks and DBS administration
9. Champion process improvement, support HR system usage, and deliver training where needed
What We're Looking For
What we’re looking for:
10. CIPD Level 3 qualified (minimum)
11. Previous experience in a busy HR or People Team
12. Excellent attention to detail and organisational skills
13. Strong interpersonal and written communication skills
14. Comfortable handling sensitive, confidential information
15. Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint)
16. Proactive, adaptable, and ready to support change
17. Knowledge of UK employment law and payroll processes is a big plus
Why join Arcus:
We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:
18. Competitive salary – Circa £35,000 per annum
19. 25 days annual leave, plus bank holidays
20. Annual bonus (up to 4%) - subject to performance
21. Matched pension contributions (5–6%)
22. Life assurance
23. Access to our industry-leading training academy
24. Discounts, vouchers, and financial aid programs
Ready to take the next step:
If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.
Requisition ID
2025-7744
The Role:
As a People Services Specialist, you’ll be the first point of contact for day-to-day HR queries from employees and managers, delivering a customer-first service across all areas of the employee lifecycle.
From onboarding to leavers, from payroll support to policy compliance – you’ll help keep everything running smoothly and compliantly.
This is a hands-on and varied role, ideal for someone who’s already working in HR administration and wants to take the next step in their career.
You’ll also play a mentoring role for our People Services Coordinator and support on key projects and process improvements across the team.
What you'll be doing:
25. Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers)
26. Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person
27. Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met
28. Support payroll by ensuring accurate data processing and responding to payroll-related queries
29. Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications
30. Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation
31. Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance
32. Act as a subject matter expert on Right to Work checks and DBS administration
33. Champion process improvement, support HR system usage, and deliver training where needed
What we’re looking for:
34. CIPD Level 3 qualified (minimum)
35. Previous experience in a busy HR or People Team
36. Excellent attention to detail and organisational skills
37. Strong interpersonal and written communication skills
38. Comfortable handling sensitive, confidential information
39. Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint)
40. Proactive, adaptable, and ready to support change
41. Knowledge of UK employment law and payroll processes is a big plus
Why join Arcus:
We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:
42. Competitive salary – Circa £35,000 per annum
43. 25 days annual leave, plus bank holidays
44. Annual bonus (up to 4%) - subject to performance
45. Matched pension contributions (5–6%)
46. Life assurance
47. Access to our industry-leading training academy
48. Discounts, vouchers, and financial aid programs
Ready to take the next step:
If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.