Senior Benefits Manager
This role sits within People & Places org. and offers the opportunity to work closely with talented, mission‑driven colleagues while partnering with leaders across the business to solve meaningful challenges.
You will lead a global team of three Benefits Specialists in enhancing Benefits functional capabilities, principles, and playbooks to tackle complex business challenges and opportunities.
In this role, you will:
* Act as a credible resource for knowledge of Benefits and internal policies and procedures
* Manage the design, implementation and administration efforts of Benefits to produce solutions and facilitate improved performance
* Integrate timelines and milestones across projects, identifying areas of synergy or dependency
* Identify strategic issues and raise questions to help customers explore and understand their wider business challenges
* Use your thorough understanding of current business processes and challenges to recommend and match solutions to meet business needs
* Evaluate the progress of projects and make adjustments (e.g. to task order or timeline)
* Create and monitor metrics on performance across multiple teams and ensure efficient execution and effective delivery of work
* Assist others in keeping current on laws, controls and regulatory requirements framework and structure
* Ensure organizational adherence to legal and regulatory requirements (e.g., reporting mandates, compliance requirements) when reviewing other’s work
* Leverage your knowledge of internal and external market control environments to determine internal controls necessary to properly mitigate standard legal and regulatory risks
* Resolve complex and non‑routine benefit issues, managing cases from beginning to end
* Serve as an expert on how products/services are applied across a particular industry; recommend the best options for the business
* Recognize staff potential and guide employees in developing skills by recommending appropriate training and sources of information
* Create an environment for team effectiveness, where strengths are known and built upon and learning is shared to build capacity
Experience and qualifications:
* Bachelor’s or Master’s in a Human Resources field or equivalent experience
* 6+ years of working experience in a Human Resources field
* 3+ years of People Management experience
* Experience working in an international business across complex regions
* Understanding of tax, compliance and legal requirements
* Strong grasp of benefit risk models
* Strong working knowledge and experience of pension and benefits regulations
* Excellent stakeholder management and internal communication skills
* Vendor Management skills – RFPs, Annual Renewals, SLAs, Account Management, etc.
* Experience leading Total Rewards as part of the Employee Value Proposition
* Experience with M&A impacts on compensation and benefits (including acquisition, merger and disposal)
Location: London (flexible work model requires employees to be in‑office at least three days a week).
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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