Overview
Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex.
A Top 20 Care Home Group 2025. Awarded ‘One of the UK’s Best Companies to Work For’.
We are currently seeking an Administration Assistant/Receptionist to work on an on‑an‑as‑needed basis to cover annual leave and ad hoc sickness. Rotas are planned in advance, so you will be given notice of days/weeks to be worked. This role is suitable for someone who can work flexibly as part of a team and who has strong IT skills and attention to detail.
Applications: We are only able to consider applicants who have the legal right to work in the UK.
Role: Bank Admin/Receptionist (Bank Contract) – Part Time
Location: Chichester, UK
Salary: £12.76 per hour plus company benefits
Main Responsibilities
* Welcome and greet visitors to the home in a professional and courteous manner; check visitor identities as far as reasonably practical.
* Answer the telephone and respond to enquiries at reception; redirect calls to relevant staff and record messages.
* Provide additional administration support to the Home Administrator on a daily basis, predominantly HR related administration duties.
* Assist with recruitment tasks: sifting CVs, chasing references, and verifying ID documents.
* Organise internal meetings and ensure action requirements are followed up.
* Coordinate the staff meal process as applicable to the home.
* Respond to emergency situations as requested by the home.
* Maintain the tidiness of the reception area in collaboration with the housekeeping team.
Person Specification
* Excellent customer service skills
* IT literacy – competent with the use of systems
* Previous telephone experience and professional telephone manner
* Knowledge of general administration
* Good communication skills, neat and well presented
* Excellent written and verbal English
Benefits
Our team member benefits include: paid breaks, uniforms, staff meals, Nest Pension, Employee Assistance Programme, Care Workers Charity, Spice of Life discount scheme, Cycle Scheme, Eye Care, Refer a Friend Scheme, reward vouchers, and quarterly & annual company recognition awards.
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