Overview
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll champion our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Utilise all digital tools and communication channels to deliver for the customer
Qualifications / Capabilities
* High levels of customer service
* Attention to detail and commitment to delivering excellent work
* Open to feedback and seeking it regularly
* Good planning and workload management
* Strong communication skills
* Adaptable to changing situations
* Ability to build positive relationships and listen well
* Digital capability
Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
Inclusive culture
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We’re committed to Inclusion, Diversity and Equal Opportunities, and we welcome flexible working. If you require reasonable adjustments to any part of the recruitment process, tell us during your application and we will make every effort to ensure a fair process.
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