Job summary
The Herefordshire Single Point of Access, known as the Community Referral Hub (CRH), connects patients and professionals to the right community support, every time, enabling both planned and unplanned needs to be met through effective navigation, promoting timely intervention and admission avoidance.
We are looking to enhance our offer of urgent care and admission avoidance support for our district nursing teams and are looking for enthusiastic and experienced nurses to join our team. We are looking for colleagues with a background in district/community nursing, who are suited to work in a fast-paced environment, are able to make decisions and who are able to provide clinical nursing advice and support. The role is mainly office based but depending on service needs you will be expected to work clinically at times.
You will be based in the Community Referral Hub which is a truly integrated and multi-organisational service. The Hub currently manages referrals and patient queries for the District Nurses, Urgent Response Service, Virtual Wards, Virtual GP, IVOPAT, Therapies (OT/PT) and Falls Support. You will be offered comprehensive induction support and ongoing training and support to develop the role.
Main duties of the job
In this exciting new post you will support the clinical triage and streaming of referrals in our Community Referral Hub. Taking referrals directly from professionals where its more effective they speak directly with a clinician, undertaking remote assessments over the phone as required and determining, in collaboration with the patient/carer/professional, which service is best placed to meet their need to avoid a crisis and/or admission. A robust understanding and knowledge of the 9 core clinical conditions is a must and being able to work collaborative across the various community teams is key to the success of this role.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential".
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right the time.
Details
Date posted
13 February 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year pa pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
229-IC C
Job locations
WVT at Nelson House
Whitecross Road
Hereford
HR4 0DG
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person Specification
Education & Qualifications
Essential
* Professional Qualification to degree level or equivalent
* Professional Registration NMC
* Relevant Post Grad Qualifications
Skills, Knowledge & Abilities
Essential
* Good clinical knowledge across a wide area of specialisms
* Good prioritisations skills and time management
* Excellent communications skills
* Problem solving approach
* Good organisational skills
* Good teaching and presentation skills
* Evidence of self-directed learning and reflective practice
* Knowledge and involvement in audit and research
* Competent in the core Community Nursing Skills; such as Catheter insertion, Syringe drivers, and PICC line management
Experience
Essential
* Post graduate experience in a range of clinical areas within health, social care and community services
* Experience of supervising and delegating to colleagues
* Experience of Community Nursing
Desirable
* Experience of team management
Personal Attributes
Essential
* Committed to personal and team development
* Committed to high quality community services
* Flexibility and reliability
* Highly motivated and enthusiastic
* Ability to fulfil the travel requirements of post
* Physical ability to carry out office based clinical role
Person Specification
Education & Qualifications
Essential
* Professional Qualification to degree level or equivalent
* Professional Registration NMC
* Relevant Post Grad Qualifications
Skills, Knowledge & Abilities
Essential
* Good clinical knowledge across a wide area of specialisms
* Good prioritisations skills and time management
* Excellent communications skills
* Problem solving approach
* Good organisational skills
* Good teaching and presentation skills
* Evidence of self-directed learning and reflective practice
* Knowledge and involvement in audit and research
* Competent in the core Community Nursing Skills; such as Catheter insertion, Syringe drivers, and PICC line management
Experience
Essential
* Post graduate experience in a range of clinical areas within health, social care and community services
* Experience of supervising and delegating to colleagues
* Experience of Community Nursing
Desirable
* Experience of team management
Personal Attributes
Essential
* Committed to personal and team development
* Committed to high quality community services
* Flexibility and reliability
* Highly motivated and enthusiastic
* Ability to fulfil the travel requirements of post
* Physical ability to carry out office based clinical role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wye Valley NHS Trust
Address
WVT at Nelson House
Whitecross Road
Hereford
HR4 0DG
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Wye Valley NHS Trust
Address
WVT at Nelson House
Whitecross Road
Hereford
HR4 0DG
Employer's website
(Opens in a new tab)
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