Office / Accounts Administrator Near to Castle Donington / East Midlands Airport (free parking on-site) c. £27,000 Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office. Due to continuing expansion, we are looking for a friendly, enthusiastic individual to join the small office team. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. You will be dealing with the general public via email and telephone and also at the shop counter / enquiry desk. Experience of cash handling and using a cash register would be advantageous. Behind the scenes, customers accounts are maintained via Sage and Excel. Accurate record keeping is vital for the smooth running of day-to-day operations. A basic working knowledge of Word, Excel and Sage 50 are essential. Experience of credit control would be advantageous. No two days are ever the same in this fast-paced, varied role and the ability to multi-task is essential. This is a busy environment with ever-changing priorities, so the role requires someone who can think on their feet. You will be comfortable building a rapport with colleagues and customers alike, so customer service skills and a friendly approach are essential. The site is open from 9am-5pm, seven days per week so weekend shifts based on a rota will be required. This is a full-time permanent position, 35 hours per week. Responsibilities: * Maintaining internal databases and customer records ensuring that they are accurate and up to date * Invoicing customers using Sage 50 and Excel * Purchase ledger and credit control * Issuing customer agreements * Resolving customer queries (this can be via email, telephone or face to face) * Maintaining accurate customer & internal records * Co-ordinating with maintenance staff The ideal candidate will possess: * Energy & enthusiasm * Strong ability to multi-task * First class administration skills * Excellent attention to detail * The ability to use internal systems and MSO * Experience of using Sage 50 * Great customer service skills * A friendly, professional attitude This is a great opportunity for a flexible and hard-working individual to add value and showcase their abilities. Please get in touch if you would like to hear more