Overview
Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation
Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.
Why You’ll Love Working Here
* Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
* Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
* Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working.
* Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development.
What You’ll Be Doing
* Managing customer orders and quotes
* Updating customers and internal systems
* Collaborating with internal and external teams
* Handling inbound calls and general admin
Who We’re Looking For
* Excellent communicator with a passion for customer service
* Experience in a customer support role
* Confident using CRM systems and Outlook
* A team player with great interpersonal skills
* Able to commute to Watford for training
Benefits That Go Beyond the Basics
* Starting salary: £30,609 per annum
* Annual pay rise every April
* Salary sacrifice car leasing and electric car charging
* Private medical benefits
* Increasing annual leave with service
* Retail discounts and financial services perks
* Company share schemes
* Death in service cover
* Free shuttle bus from Watford Junction to Croxley Business Park
* On-site parking
Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).
Seniority level
* Associate
Employment type
* Full-time
Job function
* Customer Service
* Industries: Telephone Call Centers and Financial Services
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