Job overview
The post holder is required to assist in the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through supporting the Patient Admin Coordinator in the delivery of a comprehensive administrative service to a specialty team. This will involve waiting list management for a speciality, in accordance with the Elective Access Policy, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate.
Main duties of the job
. Work alongside other non-clinical staff to provide robust administration that underpins the delivery of a high quality outpatient service and demonstrate high levels of patient care at all times.
. Be flexible in your approach to work, particularly being willing to cover other job roles during periods of absence or high demand and work varying hours as required to ensure that the service maintains an adequate level of cover during core hours.
. To actively participate in and support the induction and training of new members of staff within the team, as well as the implementation and development of new systems and processes to enhance the Dermatology service.
. Attend Departmental meetings, training and your annual appraisal as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures
. Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence.
. Perform any other duties appropriate to the grade and objective of the post as directed by the Outpatient Supervisor, Admin Team Leader or Unit Manager.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .
In NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.