Job Description: Level 6 Digital Technology Solutions Professional – IT Consultant Apprentice Duration: 3 years Qualification: BSc (Honours) Digital and Technology Solutions (IT Consultant) Salary : £24,000 As a Level 6 Digital Technology Solutions Appr entice sp ecialising in IT Consultancy, you will play a key ro le in supporting f actory IT systems that keep our production lines running smoothly and safely. You’ll learn how technology underpins modern manufacturing and gain hands-on experience working across automation, infrastructure, data, and operational technology. You wi ll wor k alongside experienced IT and Engineering teams, gradually taking on more responsibility as your skills grow. By the end of the programme, you’ll be equipped to support, design, and improve f actory IT solutions that directly impact our production performance and business operations. This is an exciting opportunity to develop into a highly skilled IT professional with a deep understanding of manufacturing technology. What are we looking for? This appre nticeship is suitable for someone who is passionate about technology, curious about how factories operate, and eager to learn in a hands-on environment. You should have: GCSE’s English and Maths grade 4/C above A - level ( BBC ) or Level 3 BTE C ( Distinction, Merit, Merit ) or T- level ( M erit ), or L evel 3 apprenticeship - this does not have to be in computing or IT A strong interest in IT, engineering, or digital systems Good problem-solving skills and willingness to get involved in practical tasks Confidence communicating with different teams and asking questions Organisational skills and attention to detail A proactive, self-driven approach to learning and personal development What will be your key responsibilities? Throughout the apprenticeship, you will develop both technical and consultancy skills through real-world projects and responsibilities such as: 1. Supporting Factory IT Operations Act as a first point of contact for IT issues impacting production systems and equipment. Support site teams (Operations, Engineering, Maintenance) with IT tools and systems they rely on daily. 2. Delivering IT Solutions Support the implementation of f actory IT projects following global standards and best practices. Assis t with maintaining the site’s f actory IT understanding long-term technology needs. Help manage IT assets, including inventory, health c hecks and lifecycle planning. Learn to create and monitor Key Performance Indicators for system p erformance, availability, and reliability. 3. Developing Consultancy Skills Build strong working relationships with production, engineering, and external suppliers. Understand business needs and help translate them into IT requirements. Participate in meetings to explain technical issues in a clear and simple way. Support communication and awareness of new IT tools, solutions, and services across the site. 4. Problem Solving & Continuous Improvement Assist with issue resolution for f actory IT systems and escalate problems when needed. Work with Engineering and Maintenance teams to update procedures and drive improvements. Contribute ideas for digital and automation enhancements within the factory environment. Technical Skills You Will Develop: You will build capability in key Digital & Technology Solutions areas, including: Server and virtual infrastructure administration Network fundamentals (e.g., Cisco architectures) Database concepts and SQL IT/O rganisation Technology security principles Cloud and enterprise systems awareness Data handling, reporting and advanced Excel/VBA Understanding automation layers in manufacturing M aintain and troubleshoot f actory IT infrastructure across automation levels All required technical training is provided and supported through the apprenticeship programme. The ap prenticeship requires you to attend a fully funded residential over the course of the apprenticeship programme. Subject to change, the timetable is as follows: Year 1: September – end November Year 2: 1 week in September, January and May Year 3: September What You’ll Gain A fully funded BSc (Hons) Digital & Technology Solutions – IT Consultant degree 3 years of paid, real-world industry experience Skills in IT consult ancy, i nfrastructure, automation and digital transformation Opportunity to progress into roles such as: Factory IT Specialist Data base A dministrator Controls Engineer What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.