Job Advertisement Head Waiter Sri Lankan Restaurant (East London)
We are an authentic Sri Lankan restaurant in East London, passionate about serving traditional flavours and warm hospitality. Were looking for an experienced Head Waiter to lead our front-of-house team and deliver an exceptional dining experience to our guests.
If you have a passion for great service, enjoy working in a lively atmosphere, and want to be part of a growing restaurant that celebrates Sri Lankan cuisine, wed love to hear from you!
What We Offer Competitive salary plus tips
Staff meals and discounts
A friendly and supportive team environment
Opportunities to grow with us
About You Previous experience as a Head Waiter or Senior Waiter in a busy restaurant
Strong leadership and customer service skills
Able to train, support, and motivate the front-of-house team
Excellent communication and organisation
A genuine passion for hospitality (knowledge of Sri Lankan cuisine is a bonus but not essential)
Apply now and be part of a restaurant thats bringing the authentic taste of Sri Lanka to East London!
Job Description Head Waiter Position: Head Waiter
Location: East London (Sri Lankan Restaurant)
Reports to: Restaurant Manager / Owner
Role Overview The Head Waiter will oversee the front-of-house service, ensuring smooth operations and outstanding customer experience. They will act as the link between guests, the kitchen, and the service team, while maintaining high standards of hospitality and professionalism.
Key Responsibilities Lead, supervise, and support the waiting staff during service
Deliver a warm and welcoming dining experience to all guests
Manage reservations and seating arrangements efficiently
Take orders accurately and ensure timely communication with the kitchen
Handle guest enquiries, complaints, and special requests with professionalism
Train and mentor new waiting staff to maintain consistent service standards
Uphold cleanliness, organisation, and health & safety standards across the dining area
Work closely with the management team to improve service and customer satisfaction
Requirements Minimum 2 years experience in a supervisory or senior waiter role
Strong leadership and people management skills
Excellent communication and customer service abilities
Ability to remain calm and efficient in a fast-paced environment
Flexibility to work evenings, weekends, and holidays
Knowledge of Sri Lankan cuisine and culture is advantageous, but training will be provided
TPBN1_UKCT