Funeral Service Crew – Part‑time
Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don't need any previous experience in the funeral industry – we provide full training and ongoing support, along with a competitive salary, an excellent pension scheme and a range of benefits.
Responsibilities
* Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
* Bear coffins on the day of the funeral and drive funeral vehicles.
* Maintain the cleanliness of equipment and facilities, including vehicles.
* Prepare coffins and engrave name plates.
* Prepare the deceased in our care for viewings and the funeral.
* Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
* Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and adhering to health and safety guidance.
Qualifications
* Full UK manual driving licence.
* Ability to perform the physical aspects of the role, such as manual lifting.
* Good IT skills and confidence using a range of technology devices (computers, tablets, smartphones, printers and scanners), with the ability to learn and use new applications and systems.
* Calm and compassionate reaction in emotional circumstances, with a sensitive, empathetic approach to customer service.
* Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.
Benefits
* Competitive salary of £24,940 (£12.79 per hour).
* Excellent pension scheme with up to 10% employer contributions.
* 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, plus additional discounts on Co‑op products and services.
* 23 days holiday (pro‑rata, rising with service).
* Access to our Employee Assistance Programme, a 24‑hour virtual GP and free eye tests.
* Access to Wagestream, a money‑management app that gives you access to a percentage of your pay as you earn it.
* Endless career development opportunities, including apprenticeships.
* Part‑time schedule: 18.75 hours per week, 3.75 hours per day over 5 days (8 am – 8 pm), with on‑call rota at Benwell House, Newcastle Upon Tyne, NE15 6RU.
About Co‑op
We are owned by our members – millions of people who share a vision of a fairer world. Since 1844, the Co‑op has built a clear social purpose, ensuring that everything we do contributes to the well‑being of our members, customers, colleagues and communities.
Equal Opportunity
We actively build diverse teams and welcome applications from everyone. The Co‑op is a Disability Confident scheme employer, offering interview opportunities to disabled candidates who meet the minimum criteria for the job. We offer reasonable adjustments to our recruitment process where necessary.
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