Operations/Warehouse Supervisor
Salary: £36,000 per year
Location: Harlow
Hours: Monday-Friday, 06:00-16:00 (1 hour lunch)
Reports to: Operations Manager
Contract Type: Permanent
Overview
We are seeking an experienced, hands‑on Supervisor to act as the number 2 on site, supporting both the operational and administrative functions. You will oversee a small warehouse and admin team, manage daily workflow, and ensure the site operates safely, efficiently, and to a high professional standard.
Key Responsibilities
Operational Leadership
* Oversee daily warehouse and administrative operations.
* Act as second-in-command supporting the Operations Manager.
* Monitor productivity, workflow, and resolve issues promptly.
* Allocate labour and resources across warehouse and admin teams effectively.
Health & Safety (Top Priority)
* Ensure full compliance with Health & Safety legislation and internal standards.
* Maintain a safety-first culture at all times.
* Complete daily checks, report hazards, and support continuous safety improvement.
Systems & Administration
* Oversee all admin duties, reporting, documentation, and operational records.
* Use SAP daily for stock, reporting, and workflow management.
* Use the Roadrunner traffic management system (training provided).
* Maintain stock accuracy and ensure high‑quality data integrity.
Team Leadership
* Lead, motivate, and support a small warehouse and admin team.
* Conduct daily briefings, ongoing training, and performance monitoring.
* Communicate clearly across departments to ensure smooth site operations.
Continuous Improvement
* Improve warehouse layout, workflow efficiency, and overall site operations.
* Recommend and support process improvements.
* Respond quickly to operational issues to minimise disruption.
Skills & Experience
Required
* 3+ years experience supervising warehouse and/or operational teams.
* Experience managing both warehouse and admin functions.
* Confident daily user of SAP.
* Experience with Roadrunner or similar traffic/transport systems (or willingness to learn).
* Strong communication, planning, and organisational skills.
* Solid understanding of Health & Safety best practices.
Desirable
* Forklift licence (not essential).
* Experience improving warehouse layout and operational efficiency.
* Positive, proactive leadership style.
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