As a Meeting & Event Sales Coordinator, your role is primarily reactive, focusing on managing incoming enquiries, producing tailored event proposals, and supporting the end-to-end booking process. You will respond promptly to all event and corporate enquiries, qualifying client needs and converting opportunities into confirmed business through detailed and compelling proposals. You will take ownership of the enquiry pipeline, ensuring all leads are accurately recorded, followed up, and progressed within agreed timelines. Maintaining up-to-date sales systems and databases will be key, alongside coordinating contracts, function details, and internal communications. Working closely with operational and front‑of‑house teams, you will ensure a smooth handover from enquiry to event delivery, supporting seamless execution and a high standard of guest experience. Your role will also involve general administrative duties, including preparing reports, managing correspondence, and supporting the wider commercial team where required.
What do we need from you?
* Communication Skills: As the face of our meetings and events at the hotel you’ll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
* Organisational Skills: Strong organisational skills are essential for this role. You’ll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
* Customer Service Skills: You will work with our guests first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
* Knowledge of Event Planning: Ideally, we’d love you to have knowledge of event planning, including understanding of logistics, catering, audio‑visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
* Flexibility: To handle unexpected changes or last‑minute requests you’ll need to be flexible and approachable. You should be able to think on your feet and quickly come up with solutions to any issues that arise.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
Hyatt Place Leeds Sovereign Square, Sovereign Street Leeds, Leeds, West Yorkshire, LS1 4BT
Benefits
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
* Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Minimum of 30 days holiday
* Staff meals on duty
* Paid breaks
* Access to hotel gym facilities
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