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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion to work daily and ensuring an exceptional experience for every customer. From helping select the perfect shoes to styling outfits, your core responsibility is to make sure our customers enjoy their time with us.
Key Responsibilities
* Creating memorable customer experiences through authentic service.
* Achieving sales targets and performance metrics.
* Interacting with customers, educating them about our products, and building lasting relationships.
* Maintaining store standards, visual merchandising, managing deliveries, replenishing stock, assisting with loss prevention, and adhering to safety procedures.
* Managing cash and following policies for security, safety, and stock accuracy.
* Promoting customer loyalty by discussing upcoming collections and collecting customer data.
Knowledge, Skills, and Abilities
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and their lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Eagerness to learn and share product knowledge.
* Ability to work under pressure in a fast-paced environment.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance.
* Training and development opportunities.
* Quarterly bonuses.
* 60% off all Sweaty Betty merchandise.
* 25 days holiday (pro-rated for part-time).
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for advice and support.
* Budget for attending fitness classes.
* Access to Sample sales.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
Our DEI Commitment
We are committed to creating a culture of empowerment, diversity, inclusion, and equity. We celebrate diversity, foster inclusion, and strive for an equitable workplace. We listen, learn, and develop our team to reflect our values and mission, ensuring equal opportunities for all. Our DEI mission is to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves. We are on a journey, committed to continuous improvement and making meaningful changes, working with our DEI team and community to be champions of inclusivity. Because when we say all, we mean it.
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