1. Permanent position with hybrid working
2. Internal progression & personal development
About Our Client
The organisation is a large retail company based in Manchester. They operate in several locations across the UK and have a team of over 1000 employees. They're committed to providing an excellent shopping experience for their customers and aim to lead in the retail industry.
Job Description
Key responsibilities will consist of:
3. Deliver high-quality customer service in line with the company's standards.
4. Handle customer queries and complaints efficiently.
5. Maintain a thorough knowledge of the company's products and services.
6. Provide support to the sales team as needed.
7. Assist in maintaining the cleanliness and organization of the store.
8. Participate in team meetings and training sessions.
9. Contribute to the achievement of team and company sales targets.
10. Perform additional duties as required by the management.
The Successful Applicant
A successful applicant should have:
11. A strong background in customer service, preferably in the retail industry.
12. Excellent communication and interpersonal skills.
13. A proactive approach to problem-solving.
14. The ability to work well as part of a team.
15. A commitment to continuous professional development.
16. Good knowledge of customer service software, databases and tools.
What's on Offer
17. A competitive salary in the range of £19,800 - £24,200 per annum.
18. The opportunity to work in a vibrant and exciting retail environment.
19. A supportive team and management.
20. Ongoing professional development opportunities.
21. A convenient Manchester location.
If you are ready to take your career to the next level and believe you have what it takes to excel in this role, we encourage you to apply today.