What's involved with this role: Job Title: Contract Support Officer Ref: ATR 5277341 Pay rate: £16.95 per hour PAYE Role length: Anticipated 6 months Working arrangements: Located in or near to Dorset with a UK driving licence and access to own vehicle for work purposes The role: The Contract Support Officer role is responsible for providing effective technical operational support to the Property Safety department across workstreams including, but not limited to, water safety, asbestos, lifting equipment, CCTV, fire detection and prevention, fire risk assessment and action management, security, TV aerial systems, emergency lighting, radon extract systems, white goods and fall arrest equipment. To apply for this role, candidates must have experience with Property Services, Property Safety, or Asset Management-related contracts, strong understanding of contract and performance management including KPIs and cost models, excellent data skills to interrogate, manipulate, and interpret technical information, the ability to produce clear and accurate reports, a proactive and self-sufficient approach. Key responsibilities: Ensure all servicing, maintenance, and works contracts meet performance standards, including time, cost, quality, customer satisfaction, and information provision Lead day-to-day coordination and operational management of Property Safety servicing, maintenance, and works delivered by internal teams and external service providers Support Contract Managers in contractor management, including arranging and attending meetings, taking minutes, preparing and analysing KPIs, and leading actions when contractors underperform Conduct periodic audits and reconciliations of asset and equipment records, including automated system configurations for service frequency Collaborate with Contract Managers to design and implement new systems, procedures, and processes that ensure and evidence servicing and maintenance compliance Assist in developing and maintaining operating manuals and user guides in conjunction with Contract Managers What the client is looking for: Understanding of Property Services, Property Safety, or Asset Management-related contracts Awareness of KPIs and cost models relevant to contract and performance management Self-sufficient and proactive, with the ability to take initiative while collaborating with a supportive team Strong data skills, including the ability to interrogate, manipulate, and interpret technical data Experience producing clear, accurate reports to meet a range of requirements How to Apply: Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.