Job summary As part of our service, we are recruiting into a new specialist role Alcohol Support Worker that aligns with the vision of the Gwent APB Substance Misuse Commissioning Team. We are seeking an empathic and dedicated individual with experience from a range of sectors to join us in establishing a new, innovative role within our service. We welcome people with experience of working not just in substance use, but in housing, mental health, primary care, secondary care, criminal justice, and other sectors that have transferable skills. We welcome individuals with their own lived experience of drug and alcohol use and/or mental health and from those who have supported others with lived experience. Main duties of the job Assist service navigation and flexible outreach provisions for service users with complex need and in association with memory issues. Work closely with GDAS and ABDAS clinical teams in providing a one stop shop for memory loss issues and social care needs. Person focused treatment plans. About us Gwent Drug and Alcohol service provides support to individuals, families, carers, and others affected by substance use across all 5 local authorities. Details Date posted 28 October 2025 Pay scheme Other Salary £24,347 to £26,511 a year Contract Fixed term Duration 4 months Working pattern Full-time Reference number B0015-25-0003 Job locations Gwent Drug & Alcohol Service St. Fagans Street Caerphilly Mid Glamorgan CF83 1FZ Job description Job responsibilities Assist service navigation and flexible outreach provisions for service users with complex need and in association with memory issues. Work closely with GDAS and ABDAS clinical teams in providing a one stop shop for memory loss issues and social care needs. Person focused treatment plans. These will include: o 1:1 tailor made interventions o Groupwork that provides practical support in managing memory loss. o Produce care plans that are person centred and inclusive of supportive professionals, families, friends, and others. o Intensive case management o Helping to develop and maintain a social network. o Support to maintain a stable and independent home. o Conduct Treatment Outcome Profiles (TOPS) o Link with community services including GDAS Wellbeing College, to co-ordinate a holistic aftercare package. o Comprehensive and holistic exit planning o Signposting and onwards referral o Improve quality of care and health outcomes o Support with benefit claims where conditions are degenerative and access support. o Link with adult social care teams and other relevant professionals. o Ensure transitional support is provided when attending healthcare appointments. o Work closely with ABSDAS specialist workers to ensure appropriate support. Harm Reduction Provision Deliver harm reduction services and advice, including provision of Prenoxad Training, Needle Exchange Program (NEX) and Dry Blood Spot Testing (DBST). Compliance and Information Management Ensure compliance with internal case management systems and client records. Undertake appropriate monitoring, review, and evaluation procedures. Adhere to host organization and GDAS policies and procedures including safeguarding, GDPR and professional boundaries. Undertake appropriate administrative tasks. Networking and Awareness Raising Foster and sustain good working relationships with stakeholders, including local partners within the local authorities and the health board. Represent host organization or GDAS in appropriate forums and groups. Deliver talks, workshops, presentations and provide training where appropriate. Development & Training Provide a lead role in an area related to Memory Loss and Alcohol Related Brain Damage (ARBD) (full training will be provide) Engage in a range of tools and methods designed to support further development in practice, including, but not limited to Memory Loss and Alcohol Related Brain Damage. Participate in Supervision, Reflective Practice, and Group Supervisions. Commitment to Learning and Practice Plans, ensuring knowledge and training. remain up to date with all safeguarding practice and legislation. Take up arrangements for support and participate in all relevant internal and external training Other Ensure sound joint working practice to deliver an integrated seamless care pathway by working as required with other GDAS disciplines and external partners. Communicate host organization and GDAS vision and deliver upon mission, corporate strategy and business plans. Undertake other reasonable duties as requested but which may not be specified within the job description. Job description Job responsibilities Assist service navigation and flexible outreach provisions for service users with complex need and in association with memory issues. Work closely with GDAS and ABDAS clinical teams in providing a one stop shop for memory loss issues and social care needs. Person focused treatment plans. These will include: o 1:1 tailor made interventions o Groupwork that provides practical support in managing memory loss. o Produce care plans that are person centred and inclusive of supportive professionals, families, friends, and others. o Intensive case management o Helping to develop and maintain a social network. o Support to maintain a stable and independent home. o Conduct Treatment Outcome Profiles (TOPS) o Link with community services including GDAS Wellbeing College, to co-ordinate a holistic aftercare package. o Comprehensive and holistic exit planning o Signposting and onwards referral o Improve quality of care and health outcomes o Support with benefit claims where conditions are degenerative and access support. o Link with adult social care teams and other relevant professionals. o Ensure transitional support is provided when attending healthcare appointments. o Work closely with ABSDAS specialist workers to ensure appropriate support. Harm Reduction Provision Deliver harm reduction services and advice, including provision of Prenoxad Training, Needle Exchange Program (NEX) and Dry Blood Spot Testing (DBST). Compliance and Information Management Ensure compliance with internal case management systems and client records. Undertake appropriate monitoring, review, and evaluation procedures. Adhere to host organization and GDAS policies and procedures including safeguarding, GDPR and professional boundaries. Undertake appropriate administrative tasks. Networking and Awareness Raising Foster and sustain good working relationships with stakeholders, including local partners within the local authorities and the health board. Represent host organization or GDAS in appropriate forums and groups. Deliver talks, workshops, presentations and provide training where appropriate. Development & Training Provide a lead role in an area related to Memory Loss and Alcohol Related Brain Damage (ARBD) (full training will be provide) Engage in a range of tools and methods designed to support further development in practice, including, but not limited to Memory Loss and Alcohol Related Brain Damage. Participate in Supervision, Reflective Practice, and Group Supervisions. Commitment to Learning and Practice Plans, ensuring knowledge and training. remain up to date with all safeguarding practice and legislation. Take up arrangements for support and participate in all relevant internal and external training Other Ensure sound joint working practice to deliver an integrated seamless care pathway by working as required with other GDAS disciplines and external partners. Communicate host organization and GDAS vision and deliver upon mission, corporate strategy and business plans. Undertake other reasonable duties as requested but which may not be specified within the job description. Person Specification Experience Essential Experience of giving advice and support concerning housing, benefits, education, and employment. Knowledge of the harmful effects associated with drug and alcohol use, in relation to health, social welfare, housing, employability, and relationships. Knowledge of ACE informed practice Knowledge of Mini Ace assessment tool. Knowledge of safeguarding procedures. Ability to develop relationships with strategic partners and other external parties/ organizations. Experience of good record keeping and report writing Familiarity with Microsoft 365 Desirable Experience of working within the field of substance use Understanding of Alcohol Related Brain Damage and other associated memory loss Demonstrable experience of providing manualized interventions Trained in: Relapse Prevention. Experience in complex needs Knowledge of ITEP, TCU Knowledge of sexual health, mental health awareness, and harm reduction initiatives. Experienced Palbase user Intrapersonal Skills Essential Empathic Work in partnership with those who use our service Credible Positive Solution Focused Attitude Qualifications Essential Expected to meet basic skills in literacy and numeracy Desirable Completed accredited training in structured psychosocial interventions. NVQ Level 3 or above in a health and social care qualification or equivalent Counselling qualifications Person Specification Experience Essential Experience of giving advice and support concerning housing, benefits, education, and employment. Knowledge of the harmful effects associated with drug and alcohol use, in relation to health, social welfare, housing, employability, and relationships. Knowledge of ACE informed practice Knowledge of Mini Ace assessment tool. Knowledge of safeguarding procedures. Ability to develop relationships with strategic partners and other external parties/ organizations. Experience of good record keeping and report writing Familiarity with Microsoft 365 Desirable Experience of working within the field of substance use Understanding of Alcohol Related Brain Damage and other associated memory loss Demonstrable experience of providing manualized interventions Trained in: Relapse Prevention. Experience in complex needs Knowledge of ITEP, TCU Knowledge of sexual health, mental health awareness, and harm reduction initiatives. Experienced Palbase user Intrapersonal Skills Essential Empathic Work in partnership with those who use our service Credible Positive Solution Focused Attitude Qualifications Essential Expected to meet basic skills in literacy and numeracy Desirable Completed accredited training in structured psychosocial interventions. NVQ Level 3 or above in a health and social care qualification or equivalent Counselling qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kaleidoscope Project Address Gwent Drug & Alcohol Service St. Fagans Street Caerphilly Mid Glamorgan CF83 1FZ Employer's website https://www.kaleidoscopeproject.org.uk/ (Opens in a new tab) Employer details Employer name Kaleidoscope Project Address Gwent Drug & Alcohol Service St. Fagans Street Caerphilly Mid Glamorgan CF83 1FZ Employer's website https://www.kaleidoscopeproject.org.uk/ (Opens in a new tab)