About the role Housing First is a unique and internationally evidenced approach to supporting the most excluded, long-term, entrenched and cyclically homeless individuals and those living rough on the streets. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. This is a varied, fast paced role where you will have the chance to work with people rough sleeping or who are persistently vulnerably housed, experiencing complex and multiple experiences of trauma in their lives using the Housing First model. Your role will be to engage with the people we support and establish trust, respect and a rapport. Duties: Supporting the Housing First Co-ordinators to support individuals with highly complex needs from rough sleeping into their own accommodation. Engage and interact positively with the people we support to establish goals to work towards Support customers to make an informed choice relating to the sourcing of appropriate accommodation. Conduct all work within the Welsh Government’s Housing First Principles Visit customers to conduct a welfare check, offer support, information and advice with open and honest conversations. Work with external agencies and signpost the people we support to the appropriate services suited to their needs Awareness of safe working practices, such as the Lone working & safeguarding policy. This is a challenging role and you may be faced with complex situations and difficult conversations, behaviours and needs. These individuals will have a variety of support needs Skills and Experience Needed A passion to work with and enable people to live as independent a life as possible An enthusiasm and passion for making a difference to people’s lives A strong initiative and ability to work alone as well as being a great team player Ability to deal with conflicting and difficult situations Resilient and able to cope with the ever-changing circumstances and the emotional need to the people with support Full list of duties and can found on the Job description. Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them. Pay and Pensions £25,877.80 Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service. 3 x Life Cover linked to pension membership Saving scheme with competitive interest rate Give As You Earn scheme for tax efficient charity donations From 1st April 2026 the option to be either weekly or monthly paid. Time off and Flexibility 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave. Maternity & Adoption Leave: 20 weeks Paternity Leave: 3 weeks Wellbeing Sick Pay, rising with length of service up to 6 months full pay after 4 years. Eyecare: Up to £100 reimbursement towards eye tests and glasses. Free counselling, coaching, wellbeing team, and OH service to all colleagues Annual Health Check Health Cash Plan Getting Around Mileage paid at 45p plus 5P per passenger per mile – a driving licence and access to a care is essential Cycle to Work Scheme Personal Development Continuous professional training and development Leadership development programmes Professional memberships needed for your role are reimbursed Career coaching Support with funding and time for qualifications Perks and Recognition Long Service Awards Blue Light Card Eligibility giving discounts at 15,000 brands. Colleague Discount platform FREDIE At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262 How do you apply? If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.