Job Description
Job Description
Title: Sales Associate
Location: Selfridges - Manchester Exchange/Trafford
Reports To: Concession Manager
The Brand
Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation.
Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship.
With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment.
Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth.
Customer service
1. Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines ;
2. Listening to and identifying the customer's needs ;
3. Ensuring customer service policy is respected : delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to en...