About the Role
Would you like the opportunity to work at Lord's, the Home of Cricket and one of the most iconic sporting venues in the world?
Join the award winning food and beverage team at Marylebone Cricket Club, operating across unique and different spaces, leading front of house, back of house and bar teams fearlessly into service and creating memorable moments for guests across Lord's Cricket Ground.
Lord’s is a vibrant sports and events venue where excellence is expected both on and off the field. We pride ourselves on delivering exceptional service and world-class food and drink to our guests.
Join the award-winning Food & Beverage team at MCC, working across our unique and diverse spaces. Whether you’re serving at the bar, taking orders, or leading front-of-house teams, you’ll help create memorable experiences for every guest at Lord’s Cricket Ground.
Job Opportunity
KEY TASKS AND ACCOUNTABILITIES
• Delivering outstanding service to guests, creating welcoming and memorable experiences
• Working as part of a friendly and supportive team to ensure smooth service across bar, front-of-house, and dining areas
• Learning about our food, drink, and menus to confidently guide and assist guests
• Maintaining high standards in presentation, setup, and breakdown of your area
• Assisting with stock, payments, and keeping your workspace organized and efficient
• Following all Health and Safety procedures to keep yourself and others safe
Our Values
SMART
We use our knowledge and expertise to ensure that everything we do looks, sounds and feels high quality
ATTENTIVE
We are open and welcoming to all, always paying close attention to people’s needs
ORIGINAL
We are proud of our history and constantly seek to evolve and innovate
TOGETHER
Like players, we help each other to achieve our collective goals and be our personal best
Additional Information
Zero-hours Casual Worker Agreement offering flexibility.
Essential Skills
PERSON SPECIFICATIONS – SKILLS, EXPERIENCE AND QUALIFICATIONS
• Strong Leadership skills with a can-do attitude
• Exceptional customer service skills
• Willingness to learn new skills
• Good communication skills and someone who is happy to speak to customers to offer recommendations and information
• Ability to work well under pressure in a fast-paced environment and thrive on a challenge
• Good food and beverage knowledge
• Take pride in contributing to the enjoyment of our guests
• A high standard of personal presentation and hygiene
• Hard working and proactive in solving issues and queries that may arise
About Company
#LoveLords
MARYLEBONE CRICKET CLUB IS ONE OF THE WORLD'S MOST ACTIVE CRICKET CLUBS, THE OWNER OF LORD'S GROUND AND THE GUARDIAN OF THE LAWS AND SPIRIT OF THE GAME.
MCC and Lord’s are renowned worldwide and are synonymous with excellence, prestige and providing exceptional experiences to all who visit us, and it’s the team at Lord’s that makes that happen.
Throughout the year, we recruit for seasonal-based casual roles, that play a crucial role in delivering great cricket experiences for all.
DE&I
MCC is committed to ensuring that cricket is a game for all, and that Lord’s is a Ground where everyone feels welcome.
We want MCC to be an organisation that welcomes all manner of lifestyles and perspectives, that embraces diversity and fosters inclusion. As a Club we are committed to delivering progressive plans to ensure that Lord’s is accessible to all.
Benefits
* London Living Wage (plus holiday pay).
* No experience needed (Full & paid training provided).
* Progression & Promotion opportunities.
* Casual work with excellent flexibility.
* Involvement in the event and being part of the cricket atmosphere!
* Fun team culture and social possibilities.
* Free meal on Major Match days.