Customer Service and Logistics Assistant (J5714) Winchester, England
Salary: GBP27500 per annum + Parking Permit
We are looking for a Customer Service and Logistics Assistant for our innovative client on the outskirts of Winchester. You will join a collaborative team and add value with administrative support and planning. This role is on-site and full-time, Monday to Friday. Hours: 5:00 am – 1:30 pm.
The Role
* Administration & logistics support to the team and to clients & customers
* Manage processes from taking the order to delivery
* Liaise with clients on delivery arrivals and dates of delivery
* Plan the most effective routes for drivers; assist with packing the vans when needed
* Maintain customer data in SAP and update accordingly
* Ensure every customer receives an exceptional service every time
* Liaise with the Head of Logistics on sales and customer service issues
* Work closely with the Accounts team and assist with data entry for bookkeeping purposes
* Answer all sales and customer service enquiries
* Process payments
* Create sample deliveries
* Support with delivery paperwork and general administration for the team
The Person
* Ability to demonstrate initiative
* Excellent attention to detail and the ability to maintain information
* Efficient and organized time management skills
* Experience within a similar customer service role
* Understand the value of being a professional ambassador for the company
* Patient and calm attitude with a focus on resolving issues from start to finish
* Committed to adding value to a team and working collaboratively
* You must have a driving licence and your own transport due to the location
This is an excellent opportunity to join a forward-thinking business that values hard work, passion, and having fun along the way.
EEO statement: We are an equal opportunity employer and value diversity. All eligible applicants will receive consideration for employment without regard to age, race, religion, gender, sexual orientation, disability, or veteran status.
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