Join to apply for the Interior Sales Assistant role at OKA.
Founded over 20 years ago by three entrepreneurial women passionate about beautiful, practical, and comfortable homes, OKA is more than just a furniture and homeware retailer; it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, we now have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service, and a thriving website.
We are currently recruiting a full-time Interior Sales Assistant to support our Retail Team at our store in Marlow, Buckinghamshire.
Located in a pretty Georgian town just an hour outside London, our Marlow store features a curated collection of large and small OKA pieces showcased in seasonal settings.
About Us
We believe the best work is done by people who enjoy their jobs, so we foster a fun and nurturing environment where everyone feels valued and can thrive. We are seeking an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit to help us nurture this culture.
Reporting directly to the Store Manager, the Interior Sales Assistant will provide an outstanding retail experience through excellent customer service, product knowledge, and enthusiasm for beautiful interiors.
Key Responsibilities
1. Provide exceptional customer service to OKA customers.
2. Offer advice and guidance on products in person and via phone.
3. Generate and maximize revenue to meet sales targets.
4. Accurately execute EPOS transactions, process payments, and handle related paperwork.
5. Identify sales opportunities.
6. Promote OKA In-Store Design Advisors and Interior Design Service (IDS).
7. Be an active member of the sales team: greet customers, manage returns, communicate care instructions, and uphold store presentation standards.
About You
* Previous luxury retail experience, preferably in furniture or homeware sectors.
* Passion for delivering top-tier customer service and building lasting relationships.
* Proven soft selling skills, including cross-selling.
* Good organizational skills and ability to prioritize tasks.
* Flexible to work weekends, public holidays, and occasionally travel for support, meetings, and training.
* Keen interest and enthusiasm for beautiful interiors.
* Passion for the OKA brand.
Benefits
* 33 days holiday (including bank holidays), pro-rata, with length of service increases.
* Day off for your birthday.
* Generous staff discount: 45%, rising to 65% after 1 year.
* Enhanced maternity pay.
* Employee Assistance Programme.
* Discretionary bonus scheme eligibility.
* Discounts on 60+ UK retailers via My OKA benefits platform.
* Additional benefits: pension scheme, life assurance, free eye tests, cycle to work, interest-free travel loans, social events, wellbeing centre, and more.
If selected, you will join the OKA family, a dynamic and fast-paced business. To apply, please send your CV along with your current salary, salary expectations, notice period, and right to work information via the provided link.
Additional Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Customer Service
* Industry: Furniture and Home Furnishings Manufacturing
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