We are looking for a Care Officer to join our Care Home in Pembroke Dock. This is a rewarding opportunity to make a real difference in the lives of our residents. *Previous Care Experience and holding at least a Level 2 NVQ or QCF in Health & Social Care are essential for this vacancy* Key Responsibilities: -To work with other staff in meeting the personal care needs of residents in accordance with the homes policies and procedures. -Routine duties as directed by, and under the direct supervision of the Officer in Charge. To assume the responsibility of Officer in Charge as directed, by the management group. - To make decisions based on your seniority within the organisation - Assist residents who need help with dressing, undressing, bathing and toilet. Assist a senior member of staff who has been assessed as competent with medication administration. - Help residents with mobility problems and other physical disabilities such as incontinence; help in the use and care of aids and personal equipment. - To help train junior members of staff in all aspects of their work in the home. - Make and change beds; tidy rooms and do light cleaning. - Answer emergency bells, the door and the telephone; greet visitors - Read and write reports in case notes - Take part in staff meetings and also in training activities as directed Essential Skills & Experience: -Previous experience in a care setting is required and to hold a Level 3 NVQ or QCF qualification in Health & Social Care. A Level 2 and working towards a Level 3 will also be acceptable -Understanding of importance of confidentiality - Sensitive to the needs of residents, caring, tactful, observant. -Previous Care Experience is essential -Good IT skills. -A reasonable level of numeracy and literacy. -Good communication skills, Attention to detail and have a calm approach. -Flexible and able to work in a team. -Willingness to complete in-house training for this job role. -Ability to deal with difficult situations Benefits: -Paid breaks and handovers (where applicable) -Free on-site parking -Paid induction, in-house training and continuous professional development -Early Pay Scheme access -Supportive environment prioritising staff well-being and career growth Home of vacancy: Pembroke Haven, Pembroke Dock.