Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Werrington Vets.
Location: Werrington Vets
Contract: Part Time
Hours: 25 hours
Shift Pattern: 3 days a week (8-hour shifts) and 1 in 4 Saturday mornings (8.30am-12.30pm)
About Werrington Vets: Werrington Vets is a friendly veterinary practice based in Peterborough, dedicated to providing high-quality care for your pets. Located on Lincoln Road on the outskirts of Werrington, we have built a strong reputation for professional, compassionate service and a personalised approach to veterinary care.
Our modern practice is fully equipped to offer a wide range of services, from routine health checks and vaccinations to advanced surgical procedures, diagnostics and dental care.
We are looking for a part-time receptionist to join our busy practice and support with the daily front of house duties.
About The Role
Day-to-day duties of the role will include:
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* Working independently when required
* Providing a warm and welcoming experience to our clients arriving at the practice
What We're Looking For In Our Veterinary Receptionist
We are looking for someone with previous Receptionist experience, who is resilient, an excellent communicator with strong empathy, and able to prioritise their workload.
* Previous Receptionist experience is essential for this role.
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Ability to prioritise workload.
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Able to use own initiative and take a pro-active approach.
* Proficiency in Microsoft Office and other database management and operating systems
What We Can Offer You
We offer a range of benefits, including:
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on Veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.
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