An exciting new opportunity has arisen for a committed Regional Operations Manager to provide both strategic and operational leadership to Dialysis Clinic Managers across the London South West, East, and North regions. The role requires regular travel across clinics with approximately 60-80 percent of the working week spent on-site supporting services and teams.
Key Responsibilities
- Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals
- Creating a fulfilling work environment through strategic leadership and support to teammates within clinics
- Driving financial and revenue growth whilst maintaining excellent clinical outcomes
- Managing relationships with external partners such as NHS Trusts and the CQC
- Understanding and analysing metrics impacting service delivery and other key factors
- Building great relationships with internal stakeholders throughout the business, including UK and International Head Office
- Implementing new processes to drive quality improvements for both patients and teammates
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies
Preferred Skills and Experience
- Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous
- Demonstrable experience in planning and managing at strategic and operational level
- Strong business acumen; able to assess financial implications of decisions and actions
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
- Lead by example style to encourage a value driven culture that brings the best out of everyone
- Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment
- Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required
Benefits and Compensation
- Salary of GBP 50,000 - 55,000 per annum (permanent full‑time role)
- On‑Target Earnings (OTE) bonus of GBP 5,000 + Company Car
- Company Pension Scheme
- 35 days paid leave per annum, including bank holidays
- Life Assurance to 3 times annual salary
- Retail discount scheme membership
- ANN UK Membership
