Better places, thriving communities.
Location and Shift: Buxton | Monday to Friday, 08:30 – 17:00 (37.5 hours per week)
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Soft Services Administrator who will lead the day-to-day delivery of soft services on the HSE Buxton contract, ensuring operational excellence and strong financial performance while supporting key functions including Reception, Stores, and Helpdesk.
Role Responsibilities
1. Supervise and coordinate daily activities across Reception, Helpdesk, and Stores to meet contractual KPI standards
2. Produce and manage rotas to ensure full shift coverage in line with contract requirements
3. Monitor and control expenditure while identifying opportunities to maximise income and improve financial performance
4. Lead, support and develop team members through training, appraisals, and performance management
5. Drive continuous improvement initiatives and ensure compliance with health and safety, including risk assessments and safe working practices
What We're Looking For
6. Previous experience in an administrative or helpdesk role
7. Proven supervisory or leadership experience
8. Good understanding of health and safety legislation and compliance
9. Strong organisational skills with the ability to prioritise workload effectively
10. IT proficiency, including Microsoft Excel, Word, and PowerPoint
11. Full UK driving licence due to site location
12. Proactive mindset with the ability to identify and deliver service improvements
What's in it for you?
13. Competitive salary dependent on experience
14. Opportunities for professional development and career progression
15. A supportive team environment where your contributions are recognised
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at .