Kickstart Your Career in IT with Evolving Networks!
Do you love tech and want to turn your passion into a career? At Evolving Networks, were all about pushing the limits of whats possible with the internet creating smarter, faster, and more reliable networks.
Were looking for an IT Apprentice to join our friendly team. You dont need loads of experience what matters most is your energy, curiosity, and enthusiasm to learn. If youve got a real interest in technology and a positive attitude, well give you the training and support to grow your skills and build a future in IT.
In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
* Solving network connectivity issues using remote systems
* Managing service tickets and customer requests
* Answering telephone and email support requests
* Communicating with customers
* Completing the initial diagnosis of support cases and network events and either resolving to the customers satisfaction using documented processes and procedures or escalating as necessary
Full tr...