Overview
Join to apply for the CAN Team Leader - Saskatchewan role at Mountain Warehouse. We’re looking for a confident and passionate leader who motivates teams to deliver their best in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key.
Responsibilities
* Leadership & Team Development: foster a collaborative environment, coach, train, and mentor your team; keep your team informed and engaged through clear, open communication; empower your team with up-to-date product knowledge.
* Operational Excellence: maintain shop floor standards, stock presentation, ticketing, and organization; oversee daily store operations, including opening and closing duties; lead visual merchandising to create a clean, inviting space; prioritise health & safety.
* Sales & Performance: motivate the team to meet and exceed sales targets and KPIs; identify growth opportunities for team members and recommend development strategies.
* Customer Experience: set and maintain exceptional customer service standards; resolve customer concerns promptly and professionally; represent the Mountain Warehouse brand with enthusiasm; build connections within the local community.
We would love to meet someone who is
* Passionate about delivering outstanding customer service.
* A confident and reliable motivator, with a talent for inspiring others.
* Experienced in all areas of retail, from stock control to visual merchandising.
* A strong communicator who can engage at all levels and provide constructive feedback.
* Proactive and results-driven, with a track record of setting and achieving goals.
* Approachable, trustworthy, and a natural team player.
* Skilled at problem-solving within company guidelines and policies.
What’s in it for you?
* Monthly Bonus Scheme: a performance-driven bonus structure with achievable targets and additional rewards on top of base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
* 6% vacation pay paid out biweekly
* A stable, supportive environment
* Length of service awards
Actionable deadline and location details are part of the original listing; please refer to the official posting for the most current information.
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