Front of House & Multi-Channel Marketer Apprentice
Inkantations Ltd offers a unique, customer‑focused tattoo experience across its studio and medical clinics. As an apprentice you will start in reception and studio administration while building your marketing skills on social, website and email platforms.
Key Responsibilities – Front of House / Reception & Client Support
* Welcome clients and maintain a calm, professional front‑of‑house environment
* Answer calls and handle enquiries sensitively, taking accurate messages and responding warmly
* Support appointment bookings, confirmations and basic diary coordination
* Provide planned Saturday cover (two Saturdays per month) and some school holiday cover
* Assist with opening/closing tasks, room readiness and day‑to‑day studio coordination
* Provide general admin support including basic record keeping, filing and internal processes
Marketing (growing over time as you become confident)
* Work closely with the marketing lead to create engaging content for social media, website updates, email campaigns and blogs
* Schedule posts, monitor engagement and respond to messages/comments promptly
* Support photography/video content for social channels and the website where appropriate and compliant
* Assist with simple campaign planning and delivery across multiple channels
* Help with basic email marketing activity to nurture enquiries and strengthen relationships
* Track performance using relevant tools, share insights and suggest improvements
* Help build partnerships with medical professionals and local partners to grow brand awareness and referrals
Skills & Attributes
* Strong written and verbal communication with excellent attention to detail; confident, outgoing nature
* Organised, proactive and willing to learn
* Confident using IT and comfortable learning new tools
* Friendly, empathetic approach when speaking with clients
* Interest in social media, content and marketing basics
* Creative background strongly preferred; portfolio welcomed (photography, video, design, writing, social media work)
Entry Requirements
• GCSE in Maths and English at Grade 4/C or above.
Portfolio
Include a link to your creative portfolio with your application (e.g., Instagram, TikTok, Behance, YouTube, a personal website, Google Drive folder, or a PDF portfolio).
Location & Hours
Inkantations Ltd, 11a Sponne House Shopping Centre, Watling Street, Towcester NN12 6BY (shared site with The Kiri Clinic). 31 hours per week (Tuesday–Friday), plus two Saturdays per month and some school holiday cover. Typical hours 09:45–17:30 (flexible).
Training Provided
Complete a Level 3 Multi‑Channel Marketer Apprenticeship. On‑the‑job training covers front‑of‑house duties, studio processes, and basic administration. You will also receive blended learning across marketing principles, branding, campaign planning, content creation, digital tools and analytics, culminating in an end‑point assessment.
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