Join RMG One of the UK's Leading Property Management Companies
AtRMG, we're proud to deliver exceptional property management services across the UK. As part of our continued growth, we're looking for aProperty Administrator to join our dedicated team. This is a fantastic opportunity to work in a dynamic environment where your contribution directly supports our residents and property managers.
Where will I be working?
Primarily home-based, with occasional travel to our London Victoria office (SW1P) for meetings.
Weekly Travel Requirement:One day per week to Pennhouse, Mallory Street, NW8 8SX
What You'll Be Doing
* Managing the Property Services team inboxes, ensuring all queries are handled efficiently.
* Acting as the first point of contact for tenants and stakeholders, resolving enquiries and complaints with professionalism and empathy.
* Liaising with contractors and Westminster City Council (WCC) repairs to raise and follow up on repair issues.
* Supporting Property Managers by ensuring repairs and maintenance requests are tracked and completed.
* Handling day-to-day enquiries and ensuring excellent customer service is delivered at every touchpoint.
What We're Looking For
* Experience or strong understanding of the property sector, particularly housing repairs.
* Excellent communication and organisational skills.
* Ability to work independently and manage multiple priorities.
* A proactive approach to problem-solving and stakeholder engagement.
* Willingness to travel to Pennhouse once per week and attend meetings at London Victoria as required.
What does RMG have offer you?
You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:
* 27 days holiday plus all Bank Holidays
* Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
* Sponsorship for study and professional qualifications (up to 4 study days)
* Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
* As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and