Job Categories: Business Analyst
Job Type : Full Time | Permanent
Job Location : Ebbsfleet, Kent, UK
Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart – and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields.
ROLE OBJECTIVE
The Technical Business Analyst (AI) will bridge procurement domain needs, AI-enabled capability, and platform delivery. The role focuses on translating commercial and operational use cases into clear technical requirements, feasible delivery options, and evidence-based roadmaps, while ensuring alignment with governance, data constraints, and Responsible AI standards.
The role does not design or build AI systems, but enables informed decision-making on what should be built, how, and when.
KEY RESPONSIBILITIES
1. Use Case Analysis & Feasibility
* Analyse AI use cases across the procurement lifecycle (e.g. GEARS, CDP, workflow automation).
* Elicit and document functional and non-functional requirements.
* Assess feasibility across:
* data availability
* technical constraints
* governance and policy
* user readiness
* Support prioritisation and scoping decisions.
2. Requirements Definition
* Translate business needs into:
* structured requirements
* interaction flows
* data requirements
* acceptance criteria
* Define clear input/output expectations for AI-assisted workflows.
* Identify dependencies, assumptions, and constraints early.
3. AI & Data Mapping
* Work with architects and data specialists to:
* map data sources
* understand data quality and limitations
* identify gaps and risks
* Support creation of artefacts such as:
* data opportunity maps
* AI readiness assessments
* prototype input/output schemas
4. Options & Roadmap Development
* Support the development of technical options (e.g. COTS, hybrid, custom).
* Assess trade-offs between:
* feasibility
* cost
* complexity
* reuse potential
* Contribute to:
* options roadmaps
* sequencing plans
* future-phase recommendations.
5. Stakeholder Engagement
* Work closely with:
* procurement SMEs
* AI Working Group members
* architects and engineers
* Facilitate workshops and structured discussions.
* Translate SME insight into actionable artefacts for delivery teams.
6. Governance & Assurance
* Ensure requirements and options align with:
* UK Government AI Playbook
* Responsible AI principles
* Procurement Act considerations
* Support identification of:
* risks
* mitigations
* audit and assurance needs
* Contribute to evaluation and decision packs for senior stakeholders.
Key Deliverables
* Use case analysis and feasibility assessments
* Functional and non-functional requirements documentation
* Data and AI readiness artefacts
* Options and trade-off analyses
* Inputs to AI roadmaps and delivery plans
* Clear documentation to support governance and approvals
Skills & Experience
* Strong experience as a Business Analyst on digital or platform programmes
* Understanding of AI concepts (not necessarily model development)
* Experience working with data-driven systems
* Ability to assess technical feasibility and delivery options
* Comfortable working with senior stakeholders and SMEs
* Familiarity with public sector governance and delivery environments
* Highly desirable: domain knowledge in procurement and grants .
Working Style
* Evidence-led and analytical
* Comfortable operating in ambiguity
* Strong communicator between technical and non-technical audiences
* Pragmatic, outcome-focused, and delivery-aware