We're recruiting on behalf of a valued client in Glasgow for a Helpdesk Administrator role - a dynamic position that combines customer service and administrative support
Key Responsibilities:
* Be the first point of contact for all visitors, contractors, and stakeholders
* Manage visitor enquiries, escalating complex cases where necessary.
* Issue paperwork such as roof access permits, swipe cards, and keys to authorised personnel.
* Ensure all contractors are signed in/out and have completed the appropriate site induction.
* Liaise between customers and maintenance teams to schedule access for works.
What We're Looking For:
* Strong communication skills and a positive, professional attitude.
* Ability to manage multiple tasks in a fast-paced environment.
* High attention to detail.
* Previous experience in a reception, helpdesk, or facilities admin role is preferred.
Key Skills Required:
* MS Office
* CAFM system (Desirable)
* Proficient in record keeping
If you are interested in the role apply now.
AMRT1_UKTJ
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