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Stay ahead delivery manager

Birmingham (West Midlands)
Kerv
Delivery manager
Posted: 24 November
Offer description

Stay Ahead Delivery Manager

Join us at Kerv – an inclusive and forward‑thinking digital agency that believes in providing the best possible work experience for our employees. The role is based in the UK and combines remote work with occasional visits to the Kerv Digital office at Seven House, 18 High Street, Longbridge.


Location

Hybrid (home‑based with required visits to the UK HQ)


Salary

Competitive depending upon experience + benefits.


Who We Are Looking For

The rare blend of strategic thinker and delivery leader – a self‑starter who can transform visionary ideas from the C‑suite into structured, actionable delivery plans. You’ll lead internal initiatives that keep Kerv Digital ahead of the curve, from sales enablement and proposition development to tooling and training. You’ll work closely with senior stakeholders across the business, including the CEO, CTO, COO and other members of the leadership team, to ensure our internal capability is aligned with our external ambitions.

The role is primarily focused on internal delivery for the foreseeable future, but may evolve to include client‑facing project work depending on business needs.


Responsibilities

* Lead internal delivery of strategic initiatives (e.g. tooling, training, proposition development) with a product‑ownership mindset.
* Translate C‑suite vision into actionable plans and coordinate enablement across Sales, Pre‑Sales, and Delivery.
* Support bid engagements and early‑stage consultancy, especially around emerging tech like Agentic AI.
* Engage confidently with senior stakeholders, managing ambiguity and driving alignment.
* Deliver projects using structured Agile approaches, managing ceremonies, governance, and stakeholder reporting.
* Work with on/offshore teams, manage cost base, and identify upsell/change‑control opportunities.


Experience Required

* 5+ years in digital/software/IT delivery management.
* Strong Agile delivery background and stakeholder engagement skills.
* Experience managing internal builds and enablement programmes.
* Comfortable working across Sales, Tech, and Strategy domains.
* Excellent communication, planning, and presentation skills.
* Creating and maintaining the environment in which the project will succeed.
* Establishing and operating governance structures within projects to ensure effective decision‑making and robust assurance.
* Managing project cost base and time tracking, identifying and delivering change‑control and project upsell.
* Stewarding Agile development processes, including planning sessions, scrums, and demos.
* Reporting project status to the Kerv Digital Leadership Team, partners and clients, effectively managing stakeholder expectations.
* Excellent written and presentation skills, ability to think on feet and make decisions.
* Other tasks as reasonably requested.


Desirable Attributes

* Exposure to emerging technologies and proposition development.
* Strategic thinker with strong execution capability, able to figure out how to deliver on a vision.
* Professional, proactive, and confident in high‑stakes fast‑paced environments.
* Attention to detail – obsess about the little things.
* Ability to work flexibly to deliver on‑time to tight timescales.


What We Can Do For You

* Real flexibility – fully remote or a hybrid model that suits you.
* Awesome environment – a close‑knit culture that values teamwork and innovation.
* Interesting work – projects for not‑for‑profits, public bodies and top‑tier private entities.
* Great benefits – including private healthcare, professional development support and a tech‑first approach to end‑user devices.
* Recognition & growth – ‘Great Place to Work’ in the UK and India, continuous learning and career progression.


More On Equality

At Kerv we promote diversity, equality and belonging, supporting an inclusive employee experience and ensuring a fair, welcoming workplace for everyone.


Employment Details

* Senior level: Mid‑Senior
* Employment type: Full‑time
* Job function: Management & Manufacturing
* Industries: IT Services and IT Consulting


Values

* Think Customer First
* Team is everything
* Spread good vibes
* Build future
* Do the right thing

By submitting an application you agree to Kerv Digital’s Trakstar Privacy Notice – Kerv.

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