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Job Description:
Project Manager - Jonas Event Technology (UK)
Company Overview
Jonas Event Technology are a leading event registration services and events software company serving the trade exhibition, consumer, and conference markets.
Position Summary
Reporting to the Operations Manager, the Project Manager will play a crucial role in delivering seamless event registration services and technology solutions to organisers. This hands-on-role requires an experienced and highly organised individual, who can manage projects from post-sale to event completion, ensuring smooth implementation, high client satisfaction and operational excellence.
Key Responsibilities
* Project & Client Management
o Own and manage the end-to-end delivery of registration services for multiple events, ensuring all milestones are met.
o Act as the primary point of contact for clients, providing expert advice on best practices in event registration and data management.
o Collaborate with internal teams to configure and test registration platforms to meet client requirements.
o Identify potential risks and proactively resolve challenges before they impact event delivery.
o Ensure data security and compliance with GDPR and other relevant regulations.
* Onsite & Operational Delivery
o Oversee pre-event planning, including leading pre-event meetings, briefing freelance staff, and ensuring all requirements are met.
o Travel to events as required to oversee onsite registration and develop lasting relationships with our organisers.
o Work closely with event organisers, venues, and third-party suppliers to ensure seamless integration of registration services.
o Provide post-event analysis and reporting to clients, offering insights and recommendations for future improvements.
* Process & Continuous Improvement
o Contribute to the development of best practices for event registration and project management.
o Gather client feedback and implement improvements to enhance service delivery.
o Maintain an awareness of industry trends, emerging technologies, and competitor offerings.
Helpful But Not Essential
* Previous experience in managing registration services or technology.
* Previous experience in the events industry.
* Understanding of event registration platforms, ticketing systems, and onsite check-in processes.
* Knowledge of data management, GDPR compliance and reporting tools.
* Relevant degree or qualification in Project Management (PRINCE2, PMP).
* Previous experience working with event technology such as badge printing NFC/RFID, or lead retrieval tools.
Qualifications And Skills
* Previous experience in a similar job position.
* Ability to juggle multiple tasks simultaneously.
* Strong client relationship management and communication skills.
* Problem-solving mindset with ability to remain calm under pressure.
* Comfortable working in a hybrid role (in office, at home and onsite).
* Flexible with occasional travel and weekend work, where required.
Personal Characteristics
* A team player with strong organisational skills.
* A proactive ‘can-do’ attitude.
* Ability to use initiative and work autonomously.
* Excellent communication skills.
* Ability to multi-task and problem-solve.
* Ability to work to tight deadlines whilst maintaining a keen eye for detail.
Business Unit:
Scheduled Weekly Hours:
37.5
Number of Openings Available:
0
Worker Type:
Regular
Career Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
IS THIS YOU?
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Software Development
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