We’re supporting a specialist insurance firm as they expand their Business Systems function. The team manages and enhances internal systems used across underwriting, policy administration, claims and finance.
The role blends business analysis, insurance process knowledge and system configuration. It suits someone who enjoys translating business requirements into system functionality.
Role Overview
* Gather, analyse and document requirements across insurance operations
* Configure system rules, product logic, rating structures and document templates
* Work closely with underwriting, claims, IT and operational stakeholders
* Support UAT, documentation, process mapping and implementation activities
* Produce reports and help optimise system performance
* Experience in a similar role such as Business Analyst, Systems Analyst, or Application Support
* Strong understanding of the insurance lifecycle and terminology
* Requirements gathering, scoping and documentation experience
* Familiarity with SQL (queries, reporting, configuration or data mapping)
* Strong communication skills and stakeholder engagement experience
* Experience with insurance systems is desirable (policy admin, underwriting, claims, broking platforms etc.)
What You Can Expect
* Hybrid working (Chelmsford Head Office – typically two days on-site)
* Structured training on systems, insurance processes and configuration
* Professional development across analysis, consultancy and solution design
* Supportive culture with strong team retention and continuity
* Competitive salary with comprehensive benefits package
To apply, please submit your CV or get in touch to discuss your suitability in more detail.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Analyst and Information Technology
Industries
Insurance
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