Overview
OBJECTIVES / PURPOSE OF THE ROLE
To prepare and deliver quality food efficiently while adhering to brand standards and designated timings. Supervise, train and motivate team members to maintain excellence and create exceptional culinary experiences that leave a lasting impression on guests.
Responsibilities
* Ensure there is open communication with the entire team to deliver an outstanding food and service, promoting a supportive atmosphere where you assist team members whenever possible.
* Conducts team briefs and debriefs to communicate sales and targets, ensuring effective communication of results and performance to the team.
* Provide guidance and feedback to team members during shifts to enhance their skills and ensure the delivery of excellent food quality.
* Allocate job roles, and duties for the shift.
* Lead and contribute to team meetings, offering your valuable insights.
* Facilitate new team members training, induction and performance review, providing coaching and development to support their growth.
* Prepare, cook and present food quickly, safely and efficiently to brand standard.
* Ensure any guest queries and complaints are handled promptly and professionally.
* Take pride to always ensure cleanliness and tidiness of the kitchen and back of house areas.
* Work with the team to set-up and closedown the department and complete all stock rotation and prep and par process.
* Work safely with the kitchen equipment ensuring any maintenance issues are reported to the manager.
* Keep up to date with business information, promotions and new products.
* Participate in all in-house training, e-learning and the completion of assigned learning modules.
* Ensure wastage is kept to a minimum by ensuring the team follow brand procedures and policies.
* Maintain accurate stock control through monitoring stock levels, placing orders, conducting delivery checks, and performing line checks.
* Action deliveries and report any lost or damaged delivery stock to the manager.
* Always adhere to brand standards, licencing laws and all company policies and procedures.
* Complete all appropriate documentation, due diligence records, daily and weekly cleaning tasks.
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