Rough Sleeping Outreach and Assessment Worker
£34,127 per annum
Working across Richmond and Wandsworth Boroughs
Full-time, 37.5 hours per week on a rota
Be part of something that changes lives.
Join our client and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our client’s street outreach work and a new 24-hour assessment centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.
What you’ll do
- Carry out late-night street outreach and daytime reception shifts as part of a rota.
- Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
- Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.
- Work closely with partner agencies to connect clients to health, housing, and other specialist services.
- Keep accurate case notes and share information securely.
About you
You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non-recurring.
Why join our client
You’ll be part of a welcoming, values-driven organisation committed to ending homelessness and supporting staff wellbeing. Benefits include:
- Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
- Cycle to Work – Save on a new bike and accessories through salary sacrifice.
- Season ticket loan – Interest-free loan for annual travel passes.
- Moving house day – Extra day’s leave when you move home.
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan.
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
- Career development – Ongoing training, learning, and progression opportunities.
- Blue Light Card – Discounts across a wide range of shops, restaurants, and services.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.