Salary: Please state your expectations within your application
Contract: Full Time, 42 hours a week
Location:The Nigel Doughty Academy, Nottingham, NG2 7SR
Working Arrangements: On site
The Perks of the Job:
* Opportunity to access tickets for events at The City Ground.
* Employee Assistance Programme.
* Access to high street and gym discounts.
* Discount within our Club shop.
* Free on-site parking.
Key Tasks and Responsibilities:
Operations Lead
• Proactively overseeing all operational activities for Nottingham Forest Women’s First Team, ensuring a professional, high-performance environment is consistently maintained.
• Lead day-to-day operations with exceptional organisational skills on all training logistics, facility management, kit provision, medical/gym access, and scheduling.
• Deliver a seamless matchday experience for home and away fixtures through comprehensive oversight of logistics, including travel, accommodation, ticketing, and matchday preparation.
• Implement technology to optimise scheduling and enhance communication amongst staff and players, streamlining operations for efficiency.
Stakeholder Services
• Build strong relationships with internal and external stakeholders to facilitate effective collaboration and high performance.
• Lead on all operations of player integration, including travel, housing, relocation, in an approachable and proactive manner.
• Providing essential operational support to senior leadership and recruitment team, including organising travel, scouting tickets, and other logistical requirements.
• Work closely with Women's professional game to manage the end-to-end planning and delivery of fixtures in strict accordance competition standards, demonstrating a relentless drive for high standards.
• Maintain Smartsheet that evidences FA Women’s Super League licensing requirements, safeguarding frameworks, and EDI policies for audit purposes, ensuring the highest standards of integrity.
Skills, Experience and Knowledge:
Essential
• Expertise in autonomously managing complex logistics, meticulous planning, and high-pressure environments.
• Adept at cross-functional collaboration, fostering a high-performance culture, and proactive problem-solving.
• Exceptional communication and stakeholder management skills, leveraging technology for operational efficiency.
• Committed to the club's values, consistently role-modelling desired behaviours, and driving continuous improvement and high standards as a proactive change agent.
• Competency in reporting, documentation, and handling confidential information professionally.
Desirable
• Proven experience in elite sports operations (ideally football), with a track record of excellence.
• Experience liaising with national and international governing bodies.
• Background in event, facility, and CAPEX/infrastructure project planning.
• Demonstrated ability to manage budgets and deliver cost-effective operational outcomes.
• Experience in player welfare support (housing, relocation, visas) with empathy and discretion.
• Strong understanding of football governance and confidential information management.
Our Commitment to Equality, Diversity & Inclusion
Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.
Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.
Our Commitment to Safeguarding
As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.
An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.
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