Job Summary
Administrative Assistant role in the Charnwood Neighbourhood Team within the Adult Mental Health directorate. Working 22.5 hours per week over 4 days.
Main duties
* Serve as the first point of contact for telephone enquiries and face‑to‑face interactions with patients and referrers.
* Act proactively as part of the wider administrative and clinical teams, supporting the directorate of Mental Health and Clinical and Medical Staff.
* Process referrals, input data, support wider teams, and perform general administration duties.
* Handle telephone and written correspondence with patients, Service Users, family members/carers, GPs, primary care services and external NHS services and partner agencies such as Social Care and the Police.
Required skills and experience
* Administrative experience and strong communication skills.
* Ability to work independently and collaboratively within a team.
* Proficiency in Microsoft Office and general IT skills.
* Highly organised with good planning abilities.
* Demonstrated values of Compassion, Trust, Respect and Integrity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service is required.
Employer
Leicestershire Partnership NHS Trust
Address
Loughborough Community Hospital, Hospital Way
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