Job Title: Apprentice program manager (JD Logistics)
Location: Milton Keynes / Luton
Employment Type: Full-time
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do:https://corporate.jd.com/
---
About The Team
As the Apprentice Program Manager， you will be responsible for the end-to-end management of JD’s apprenticeship program within the UK logistics division. Your core mission is to attract, select, develop, and transition high-potential apprentices into JD Logistics’ operational and strategic roles. You will work closely with UK-based HR Business Partners, university partners, and logistics operations leaders to ensure the program aligns with both business needs and academic standards.
What You'll Do
1. Program Strategy & Planning
* Design and implement the UK degree apprenticeship recruitment and development strategy for JD Logistics.
* Define program goals, success metrics, and annual recruitment targets in collaboration with logistics leadership.
* Ensure compliance with UK apprenticeship standards, funding rules, and regulatory requirements.
2. Talent Attraction & Recruitment
* Develop and execute targeted recruitment campaigns to attract diverse, high-caliber candidates for logistics-related degree apprenticeships.
* Manage the entire selection process: screening, assessment, interviews, and offer management.
* Build and maintain relationships with universities, colleges, and training providers across the UK.
3. Apprentice Onboarding & Development
* Coordinate the onboarding process for new apprentices, ensuring a smooth transition into JD Logistics.
* Partner with academic institutions to align curriculum with JD’s operational needs and company values.
* Monitor apprentice progress, provide career guidance, and facilitate mentorship within JD Logistics teams.
4. Program Management & Evaluation
* Track apprentice performance, retention, and completion rates against KPIs.
* Gather feedback from apprentices, managers, and educators to continuously improve the program.
* Prepare and manage the apprenticeship levy and budget for the UK logistics division.
5. Stakeholder Collaboration
* Act as the primary point of contact for UK HR Business Partners, logistics operations managers, and university partners.
* Facilitate regular reviews between JD Logistics leadership and academic partners.
* Promote the apprenticeship program internally and externally to enhance JD’s employer brand in the UK.
What We're Looking For
Required
* Bachelor’s degree in Human Resources, Business, Logistics, Supply Chain, or a related field.
* Proven experience in apprenticeship program management, talent acquisition, or graduate recruitment within the UK.
* Strong understanding of the UK apprenticeship framework, including standards, funding, and assessment processes.
* Excellent communication and stakeholder management skills, with experience working with academic institutions.
* Ability to work in a fast-paced, cross-functional environment.
Preferred
* Experience in logistics, supply chain, or operations roles within a large organization.
* Familiarity with JD’s business model and values.
* Professional certification in HR or apprenticeship management (e.g., CIPD, AAT).
What We Offer
* Competitive salary and benefits package.
* Hybrid working model (office-based in London with flexible remote options).
* Opportunity to shape JD’s future talent pipeline in the UK.
* Professional development and career growth within JD’s global HR and logistics network.
* Be part of a fast-growing, innovative, and customer-centric organization.