Zoo Crew Number of People Required-10 Seasonal Cover Rate-PAY: £13.47 per hour Job Location- Belfast Zoo, Antrim Road, Belfast, BT36 7PN, United Kingdom Job Description Main Purpose of Job Under the supervision of Shift Supervisors: You will ensure all front-of-house, customer service, and operational duties at Belfast Zoo are performed to a high standard. Duties will include managing admissions, engaging with visitors, overseeing the souvenir shop, and maintaining a clean, safe, and welcoming environment. Key Responsibilities Customer Service: Assisting visitors with information, guiding tours, and promoting zoo initiatives. Membership Programme: Promoting membership schemes, managing cards, and maintaining the database. Retail Operations: Running the souvenir shop by handling sales, re-stocking shelves, pricing, and presenting merchandise. Stock Management: Conducting stock checks, replenishing inventory, and ensuring compliance with Trading Standards. Cleanliness and Maintenance: Maintaining zoo cleanliness through waste removal, mopping, litter picking, and cleaning staff and public areas including restrooms. Equipment Handling: Operating cleaning and polishing equipment when required. Essential Criteria Applicants must meet the following criteria by the closing date: Relevant Experience: A minimum of one years experience in: Cash handling and dealing with customer enquiries Cleaning roles, including waste management, sweeping, and cleaning of bathroom facilities Key Skills Teamworking: Ability to work effectively both independently and as part of a team. Customer Care: Working Hours: Seasonal staff must be available to work weekends and public holidays. If you are passionate about delivering excellent visitor experiences and contributing to the success of Belfast Zoo, we would love to hear from you Apply now to join the Zoo Crew and help create an outstanding experience for visitors. Skills: Customer Skills Customer Care Admin Work tills Cashier Admin Clerk walking